Complaint Procedure
At Unite Residences, we are committed to providing a comfortable and hassle-free living experience. If you have any concerns or complaints, please follow the procedure below to ensure quick resolution.
1. Raise a Complaint
You can submit your complaint through any of the following channels:
- Email: support@uniteresidences.com
- Phone: +91-8585858585
- On-site management office
Please include your name, room details, and a clear description of the issue.
2. Acknowledgement
Once your complaint is received, our team will acknowledge it within 24 hours.
3. Review & Investigation
Our team will review the complaint and may contact you for additional details if required. The issue will be investigated thoroughly.
4. Resolution
We aim to resolve all complaints within 3–5 working days, depending on the nature of the issue.
5. Escalation
If you are not satisfied with the resolution, you can escalate your complaint to senior management:
- Email: escalation@uniteresidences.com
6. Closure
Once the issue is resolved, the complaint will be marked as closed. Feedback may be requested to improve our services.
7. Important Notes
- All complaints are handled confidentially.
- False or misleading complaints may lead to action.
- We strive to ensure fair and timely resolution for all residents.
Contact Us
If you need further assistance, please contact us:
Email: info@uniteresidences.com
Phone: +91-8585858585
Last Updated: April 2026
